LatchPay

Getting started

Going live: the first test order

Switch the checkout on, place one small real order in a private window, and find it in Shopify and on Whop.

Updated

Why a real order

The only way to prove the whole chain is a real card payment: the checkout opens, Shopify quotes the cart, Whop charges the card, the payment webhook arrives, and the paid order appears in Shopify. A small order with your own card does all of that and can be refunded on Whop afterwards.

Switch the checkout on

While the LatchPay checkout is on (the Go live step, or Checkout interception in Settings), every buyer who clicks Checkout uses it, including you while you test. The switch can only be turned on once the membership is active and both the Whop business and the Shopify store are connected; the theme line must be live on the store as well, or buyers keep getting Shopify's checkout even with the switch on.

The test checklist

  1. Open your store in a private window

    Add something to the cart. A private window avoids a cached page from before the theme line was added.

  2. Click Checkout

    The LatchPay checkout opens instead of Shopify's. Shop Pay and the other express buttons are hidden.

  3. Enter an address and compare

    The shipping rates and tax must match your Shopify settings for that address. They are quoted live from Shopify.

  4. Enter a discount code

    The total moves. One code per order is supported.

  5. Place one small real order with your own card

    The card is charged by Whop on your business. If the bank asks for 3-D Secure, Whop handles it and returns to LatchPay.

  6. Find the order and the payment

    The order is in Shopify, marked as paid and tagged latchpay; the payment is on your Whop business.

What to check afterwards

  • Orders shows the order with the Whop payment id and a link to Shopify. The status should read Paid.
  • Shopify sent its usual confirmation email and reduced inventory.
  • Fees shows the order's share of the usage fee accruing for the current period.

Refunding the test order

Refund it on Whop. LatchPay mirrors the refund into Shopify and credits the usage fee for that order on the next weekly run.

Switching off again

Switch off again at any time in Settings. Shopify's checkout is back on the next page load, and the theme line can stay in place; it does nothing while LatchPay is off.

Still stuck?

Tell us what you see and which store it is about. We reply by email, usually within a day.