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36 articles written from the way LatchPay actually works, in plain words, honest limits included. Search below, or browse by topic.
Getting started
What LatchPay does, the six setup steps, and the first test order.
3 articlesConnections
Your Shopify stores, the Whop business each one pays into, the theme line, and the permissions each one needs.
5 articlesCheckout
What buyers see, the payment methods Whop offers and how to hide them, the 17 languages, branding, and why Shop Pay and express buttons are hidden.
5 articlesOrders and writeback
Paid orders in Shopify, partially paid orders and review tags, refunds, and failed writebacks.
4 articlesFees and billing
Starter and Scale, the weekly 0.5% or 0.25%, a failed charge, and the fees Whop and Shopify add.
4 articlesInsights and tracking
The funnel and sessions, your Meta, TikTok and GA4 pixels, and abandoned checkouts.
3 articlesFraud and chargebacks
The rules and their scores, the review queue, disputes, evidence and pre-dispute alerts.
3 articlesTroubleshooting
Sign-in, paused checkouts, Shopify connection errors, a theme line that is not seen, a checkout that does not open.
5 articlesAccount
Your membership, switching plans, disconnecting and deleting, data and privacy.
4 articles
Not found what you need? Every article ends with a "Still stuck?" card that opens the support form; we reply by email, usually within a day.